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TERMS,CONDITIONS,POLICY’S & PROCEDURES

Account Application Form Selling Terms & Conditions Payment Terms & Conditions Warranty Terms & Conditions Return Material Policy & Procedure Shipping Methods & Charges GPRS Service Agreement Terms & Conditions

SellingTerm (590.0 B)

Rojone offers a range of convenient methods of payment. In some instances , prior arrangement with the company may be required for some transactions.

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Any product to be returned to Rojone for any reason requires an Return Material Authorisation number.
This number is provided to ensure your return moves quickly and efficiently through our receiving, quality, repairs & administration departments.

Should you have a product that needs to be returned under warranty, for a repair quote or even upgrading, please complete the following form to obtain your RMA Number or contact:

Email Us Directly

NOTE: Proof of purchase (copy invoice/receipt ) is required should the return be under warranty.

First Name (required)

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Phone Number (required)

Email Address (required)

Company name (required)

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Your Message

Rojone uses three methods for shipping orders to customers,

  • Australian Air Express (Airbags) – Used for small articles up to 5 KGs.
  • Toll Ipec Road Transport – for larger orders & cable supplies.
  • Federal Express – for international orders.

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ServiceAgreement (42.0 KiB)